Returns & Refunds PolicyAt Puca Lira Space
 
Your satisfaction is paramount. We want you to feel confident and inspired by every piece you choose. Should your purchase not meet your expectations, we offer a seamless and transparent return process, fully aligned with UK Consumer Rights.Return EligibilityWe accept returns within 14 days of the delivery date. To be eligible, items must be in their original condition: unworn, unwashed, with all original tags strictly attached, and contained within their original packaging.The Return ProcessWe strive to make your experience as effortless as possible:Initiate Your Request: Please contact our customer care team at support@pucaliraspace.com, including your Order Number and a brief note regarding your return.Receive Instructions: Within 24 hours, our team will provide you with the return authorization and specific shipping instructions.Return Shipping: Please note that return shipping costs are the responsibility of the customer, unless the item received is found to be damaged, defective, or incorrect.RefundsOnce your return is received at our facility, it will undergo a thorough quality inspection. Upon approval, we will notify you via email, and your refund will be processed to your original payment method within 5 to 7 business days.